Cookie Policy

This Cookie Policy explains how Captain Jack Casino uses cookies and similar technologies on our website, what they do, and what choices you have. Cookies help us keep the site working smoothly, protect accounts, understand what’s performing well, and improve your experience when you play.

By using our website, you may allow cookies to be placed on your device, depending on your settings and, where required, your consent choices. If you want an overview of our platform and features, you can also visit our main page at Captain Jack Casino.

What Cookies Are (And Why They Matter)

A “cookie” is a small text file that a website saves on your computer, phone, or tablet. When you return, your browser sends that file back to the site, which can help the site recognize your device, remember preferences, and maintain secure sessions.

Cookies do not typically store information like your full payment details. Instead, they store identifiers and settings that help the site function and perform better.

How We Use Cookies to Power Your Experience

We use cookies and similar tools to support several key purposes:

• Functionality - remembering your preferences and helping pages load correctly
• Security - helping prevent fraud, protecting accounts, and supporting safe logins
• Performance - keeping the website stable, fast, and reliable
• Analytics - understanding how players use pages so we can improve navigation and content
• Marketing - showing relevant offers or measuring the effectiveness of promotions (where permitted)

The Types of Cookies We Use

Cookies generally fall into a few categories. Some are set by us (first-party cookies), and some are set by partners that provide services we use (third-party cookies).

Essential Cookies - The “Must-Have” Basics

Essential cookies are required for the website to work. Without them, core features like account login, session management, site security, and page navigation may break.

These cookies are typically used to:

• Maintain your logged-in session
• Help detect suspicious activity
• Support site integrity and safe transactions
• Remember privacy or cookie choices (where applicable)

Because these cookies are necessary, they are usually not optional.

Functional Cookies - Better Settings, Smoother Play

Functional cookies help the site remember choices you make so you don’t have to set them again each visit. They’re focused on convenience and personalization.

For example, they may remember:

• Language or regional preferences
• Interface settings that improve usability
• Certain saved choices that make returning faster

If you disable functional cookies, the site can still work, but some features may feel less personalized.

Performance and Analytics Cookies - Helping Us Improve

Performance cookies (including analytics cookies) help us understand how the website is being used. They show us things like which pages are popular, where players run into errors, and how fast the site loads.

These cookies may collect information such as:

• Pages visited and time spent on pages
• Clicks, scrolling behavior, or navigation paths
• General device or browser details (such as browser type)

We use these insights to improve usability, speed, and overall stability. Where required, we will ask for your consent before using analytics cookies.

Marketing Cookies - Relevant Promotions, Smarter Measurement

Marketing cookies may be used to deliver more relevant advertising, measure campaign performance, and limit how often you see the same promotion. They can also help us understand which offers players actually find useful.

Marketing cookies may be set by us or by third-party partners. If you choose to block marketing cookies, you may still see ads, but they may be less relevant, and we may have less insight into what’s working.

Third-Party Cookies and Services

Some cookies may be placed by third parties that help us operate, secure, analyze, or promote our services. These providers may use cookies, software development kits, pixels, or similar technologies to deliver their services.

Third-party cookies are controlled by the third party’s own policies. We recommend reviewing their privacy and cookie information to understand how they handle data.

Cookie Consent - Your Choices and Controls

Depending on where you are located, you may see a cookie banner or preference tool that lets you accept, reject, or customize non-essential cookies. You can update your choices at any time by adjusting your browser settings, and where available, using our on-site cookie controls.

If you decline non-essential cookies, you will still be able to use the site, but some features, personalization, analytics improvements, or promotional experiences may be limited.

How to Manage, Disable, or Delete Cookies in Your Browser

You can control cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored
• Delete all cookies or cookies from specific sites
• Block third-party cookies
• Block all cookies (not recommended for full functionality)
• Set rules for cookie behavior on a per-site basis

Here’s the general path (it varies by browser and version):

• Open your browser’s Settings or Preferences
• Find Privacy, Site Settings, or Cookies
• Choose how you want cookies handled, then save

If you delete cookies, you may be logged out of your account, and preferences you previously set may reset.

What Happens If You Block Cookies

Blocking cookies can affect how the website works. For example:

• Essential features like login sessions may fail
• Security checks may not work as intended
• Some pages may not load or may display incorrectly
• Your preferences might not save between visits

For the best experience, we recommend keeping essential cookies enabled.

Similar Technologies (Pixels and Local Storage)

We may also use similar technologies that function like cookies, such as pixels (small tracking images) or local storage (browser-based storage). These tools are commonly used for analytics, site performance, and remembering preferences. Your controls through browser settings may limit some of these technologies as well, depending on how they are implemented.

Policy Updates - When This Cookie Policy Changes

We may update this Cookie Policy from time to time to reflect changes in law, technology, or how our website operates. When we make updates, we will revise the policy content accordingly, and the newest version will be posted on this page at /cookie-policy.

Contact Us for Privacy and Cookie Questions

If you have questions about this Cookie Policy or how cookies are used on Captain Jack Casino, contact our support team:

• Email: " help@captainjackcasino.com "
• Phone: "Toll Free United States of America and Canada: 1-888-288-2939"

If you’d like help understanding how cookie settings may impact gameplay, account access, or site features, reach out before changing browser settings so we can point you in the right direction.